ANNVITA attaches great importance to each consumer's right to use, as long as the product issues are within the scope of the Consumer Protection Law, we will try our best to help you complete the relevant return movements. If you have any inappropriate / defective / incorrect delivery after pickup, please apply for the return within the 7th Appreciation Period (If you purchase 3 items, 1 item is not suitable, you only need to return the item if it is unsuitable). Returned goods must be a new state, which means that no wear to wear out, no assembly assembled, and returned to be packaged, otherwise, will not accept the return.
The same order for the first return, will be borne by the ANNVITA freight, the next day will be shipped to the government to pick up the shipment, pick-up time Monday afternoon to Friday afternoon.
Special NotesPlease return the product to the full appearance when the product is delivered, together with the invoices, documents and gifts into the original box / bag, in order to maintain your return / exchange rights, if the integrity of the goods is not complete or Due to improper packaging lead to damage, I will not be returned, please forgive me. ANNVITA will also complete your refund / exchange as soon as possible
ExchangesExchanges When the goods are shipped, the company to send the main address of the order, such as modifying the recipient information, address, etc. affect the shipping costs, please understand the additional costs to be borne.
If you need, refund, return / exchange, please fill out the following information, send an email to customer service letter orangetreetw@gmail.com，we will handle it for you
- Order Number
- Full name
- Phone number
- Reason for return Return / replacement note
If you have any further questions, please call 886-2-25289431 Monday to Friday from 09: 00-18: 00 , and we have someone who will serve you immediately.
